Milwaukee SPIN: Find Your Zone: Five Layers Between Expertise and Agents
Free AI talk and free food, hosted by Milwaukee SPIN. DewWow is a sponsor.
DewWow is a sponsor of Milwaukee SPIN, and their November meeting is free and open to anyone. You do not have to be a member. Concurrency, Inc. hosts it in Brookfield.
Dr. Zubia Mughal, founder of Dr. Data Decision Intelligence, and Marcos Ramos, a business and life coach, present Find Your Zone: Five Layers Between Expertise and Agents.
What the talk covers
Much of what makes a business run lives in one experienced person's head: how a quote gets priced, when a job gets held, what never goes in writing. This talk is about capturing that judgment and turning it into AI that actually helps.
- Writing down how an expert's work really runs, before handing anyone a tool
- Deciding which work is worth looking at, and why not every task gets automated
- A live "Zone" diagnostic of which work is ready to hand off
- Five layers that turn captured expertise into something an agent can run, up to multi-agent systems
- Building security and governance in from the start
The takeaway: AI doesn't replace expertise. It helps a business capture it, scale it and put it to work.
Details
- When: Wednesday, November 18, 2026. Food and networking from 5:30 pm, then the presentation
- Where: Concurrency, Inc., 13600 Bishops Ct, Brookfield, WI 53005
- Cost: Free. Food is included
- Register: on the Milwaukee SPIN site. Registration is for their headcount, not ours
Who should come
- Business owners and leaders whose know-how lives in a few key people
- IT, operations and process improvement people working out where AI fits
- Anyone planning AI agents who wants to start from real workflows
About Milwaukee SPIN
Milwaukee SPIN is the Southeastern Wisconsin chapter of the Software Process Improvement Network. It is a nonprofit that has run free monthly meetings for the local software community since 2003, paid for by its sponsors: New Resources Consulting, DewWow, Concurrency, Inc. and Connective.
EJ Bantz will be there. Come find him if you want to talk Odoo, ERP, or what AI agents look like inside a real business.
