Connect Back Market to Odoo
Refurbished electronics carry a serial number, a grade, and a warranty. Your ERP should track all three.
One system of record, not two
Serialized tracking from intake to delivery
Odoo can track each unit individually, so you know which device went to which customer. When a warranty claim comes in, you can answer it.
Grade and condition drive pricing
Grading is what your margin rides on. We model it in Odoo so pricing and listings reflect the real condition of the unit.
Returns and RMAs get a real workflow
Returns are a normal part of this business, not an exception. Odoo can route a returned unit back through inspection, regrading, and relisting.
Three ways to connect, and we will tell you which one you need
Native connector
If Odoo already ships something that covers your case, we configure it and charge you for the configuration, not a custom build.
Custom API integration
A direct connection in Python against Odoo's XML-RPC, JSON-RPC, or REST API. Full control over data flow, scheduling, retries, and error handling.
No-code middleware
Zapier, Make, or n8n when the volume is modest and you want your own team to be able to maintain it after we leave.
Start with discovery, not a guess
Every integration quote that skips discovery is fiction. We start with a paid 4-hour Discovery at $260, where we look at your actual data, your actual volume, and the fields that actually matter. You leave with a real scope and a real number, whether or not you continue with us.
Most single-channel integrations land somewhere between our Essentials pack (25 hours, $1,550) and Core pack (50 hours, $2,900), depending on how much of your data needs cleaning up first. Consulting hours run $65 down to $50 per hour as the packs get larger.
Common questions
Can Odoo track warranties per unit?
Yes, and this is a strong reason to use serial number tracking rather than plain quantity-based stock.
We refurbish in-house. Can Odoo handle that?
Odoo Manufacturing handles repair and refurbishment workflows, including the parts consumed. It is more setup than a straight resale operation, and worth it if refurbishment is your core work.
How do you handle the different grading standards per channel?
We map your internal grade to whatever each channel expects, so your team uses one vocabulary internally.
Connecting something else? We integrate Odoo with marketplaces, carriers, payment processors, and accounting systems.
All Odoo integrationsTalk through your Back Market setup
Bring your order volume and your current process. We will tell you what the integration should cost and whether it is worth building.
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